Shipping & Refund

Sea Moss Shipping and Refund Policy

Shipping Policy:

1. Free Shipping on Orders Over $50:

We believe in rewarding your loyalty and enthusiasm for sea moss. That's why we offer free shipping on all orders totaling $50 or more.

2. Fast and Reliable Shipping:

We understand that receiving your sea moss products promptly is important. We strive to process and ship all orders as quickly as possible. You can expect your order to be shipped within 1-2 business days, and we offer various shipping options to suit your needs.

3. Order Tracking:

Once your order has been shipped, we'll provide you with a tracking number so you can monitor its journey to your doorstep. You can easily track your package's progress to ensure you're prepared to receive your sea moss products.

Refund Policy:

We take great pride in the quality of our sea moss products. If, for any reason, you're not satisfied with your purchase, we want to make it right.

 Satisfaction Guarantee:

We offer a 30-day satisfaction guarantee on all our sea moss products. If you're not completely satisfied with your purchase, please contact our customer support team within 30 days of receiving your order.

Returns:

To initiate a return, simply reach out to our friendly customer support team, and they'll guide you through the return process. We'll provide you with a return label, and once we receive your returned items, we'll process your refund promptly.

 

We aim to provide you with top-quality sea moss products and excellent customer service. If you have any questions or need assistance with your order or refund, please don't hesitate to reach out to our customer support team. Your satisfaction is our priority!

Thank you for choosing Heartical LLC and we look forward to serving you soon.